At Costa Networks Telecomunicaciones, SL we are committed to protecting users' privacy and to processing their personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).
Data Controller
- Owner: Costa Networks Telecomunicaciones, SL
- Tax ID (NIF): B92466846
- Address: C/ Yunquera, 4 1E, 29651 Mijas (Málaga), Spain
- Email: info@costanetworks.es
Information We Collect
We collect and process the personal data that the user voluntarily provides through the website's various channels, including:
- Contact forms (name, email, phone).
- Registration and account creation forms (name, email).
- Newsletter subscription (name, email).
- Webinar sign-ups and content downloads (name, email).
- Service contracting (name, address, email, phone and billing details).
IP addresses and browsing data may also be used for statistical and site administration purposes.
Purposes of Processing
We process personal data in order to:
- Respond to users' enquiries and requests for information.
- Manage user account registration and access.
- Provide and administer the contracted services.
- Send commercial and informational communications, where consent has been given.
- Comply with administrative, tax and accounting obligations.
- Analyse the use of the website through cookies and improve our services.
Legal Basis
The main legal basis for processing is the user's consent, given when submitting forms or requesting our services. Where applicable, processing is also based on the performance of a contract and on compliance with applicable legal obligations.
Data Retention
Data will be retained for as long as the business relationship is maintained or until the user requests its cancellation or withdraws consent. Once the relationship ends, data may be kept duly blocked for the legally required periods.
Data Sharing and Disclosure
Costa Networks Telecomunicaciones, SL does not carry out any transfer or disclosure of data to third parties, except where required by law or judicial order. Data is hosted on servers contracted from providers acting as data processors, governed by the corresponding data processing agreement.
Your Rights
Users may exercise the following rights at any time:
- Access to their personal data.
- Rectification of inaccurate data.
- Erasure (cancellation) of data.
- Objection to processing.
- Restriction of processing.
- Data portability.
- Withdrawal of the consent given.
To exercise them, you may send your request to info@costanetworks.es with the subject line «PROTECCIÓN DE DATOS: DERECHOS DE LOS INTERESADOS». Users also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Security Measures
We have implemented the necessary technical and organisational security measures to guarantee the confidentiality, integrity and availability of personal data and to prevent its alteration, loss, unauthorised processing or access.
Cookies
This website uses cookies to analyse its use and improve the browsing experience. You can find the details in our Cookie Policy.
Applicable Law
The processing of data and the relationships arising from the use of this website are governed by Spanish law. For any dispute, the parties submit to the Courts and Tribunals of Málaga.